Digital Project Manager

Digital Project Manager

Digital Project Manager

Flexible, remote, hybrid role

Vertical Leap, one of the UK’s top search and digital agencies, seeks a highly skilled, bright and ambitious Digital Project Manager (mid-level and junior level opportunities) to support our existing creative services.

This job is based either remotely, or in our Portsmouth office (or a hybrid of the two), working alongside our talented and friendly team of web developers, designers, project managers, and UX specialists.

Your focus will be on the successful management of website projects as well as ongoing retainer services. You will be responsible for the day-to-day management, communication,  and effective operation of various digital projects, including website launches, online tools, web applications, and ongoing website campaign updates.

As part of a team consisting of Developers, Project Managers, UX Specialists and Designers, you will be able to communicate with these departments, contribute to ideas, and innovate where required.

You’ll also be required to provide expert advice to potential and current clients, and recommend the best ways of implementing their needs taking into consideration budgets and timelines. Being able to communicate complex ideas and solutions to people with limited technical knowledge will be helpful for this role. Familiarity with Agile working will also be advantageous.

For this position, we expect you to be a tech-savvy professional with an in-depth understanding of how technology can help our customers achieve their website and digital  business goals.

You should be methodical with excellent time management skills. As a Digital Project Manager, you will be able to manage and deliver our digital projects within quality, time and budget expectations.


  • Day-to-day management of your digital projects and campaigns
  • Set up projects for success through creation of robust project plans, statements of work, risk assessments and other key documents
  • Forecast and update resourcing needs for your projects
  • Proactively mitigate against project risks, control financials and remove dependencies to ensure delivery on time and within budget
  • Ensure projects are delivered to a high standard, hitting client objectives and meeting the needs of users
  • Be a servant leader of cross-functional teams that include researchers, designers, developers and QA testers
  • Work with New Business and Client Services to identify, scope and plan new opportunities within your accounts
  • Identify opportunities for improving internal processes to maximise efficiency, output quality and team cohesion
  • Communicate the status of projects to clients and internally to the Head of Digital Delivery
  • Support the progression of more junior members of the project management team.

Knowledge, skills and attributes

  • Ideally 3 years’ digital agency experience as a Project Manager or role of equivalent seniority
  • Confident in establishing, monitoring and reviewing success criteria through agreed KPIs
  • Emotionally intelligent with the ability to inspire a team to deliver on a collective vision
  • Confident with Waterfall, Agile and blended methodologies
  • Comfortable using technical language with designers, developers and QA testers
  • Excellent communicator, negotiator and influencer with strong people skills
  • Exceptional attention to detail
  • Experience of working with Jira, Basecamp and similar project management tools
  • Familiarity with HTML, CSS and Javascript desirable but not essential
  • Good knowledge of CMS integrations. WordPress in particular is desirable
  • A passion for producing remarkable digital experiences.

Team culture

The creative team is a talented, friendly and supportive group of specialists. We have a varied and interesting workload consisting of a mix of retainers and project work, so there’s opportunity to build strong relationships with clients and get to know their brands.  We value knowledge, so there are opportunities available to develop your current skills and complete peer development to both give and receive feedback.

We are relaxed and informal in the office or at home and enjoy jokes and cat GIFs, but we also work hard, focus and achieve high performance team standards. We are always looking to develop and add to our skill-sets, and keep up to date with trends and developments in our respective fields, so any new skills you can bring to the table would be appreciated.

We have regular team lunches and drinks as well as joining in with company-wide events. We also enjoy tea. A LOT of tea.

We provide:

  • Your choice of Mac or PC, plus a £200 office setup budget
  • Positive environment with a focus on learning and development
  • Access to a variety of experienced colleagues who are all happy to help, so you’ll have access a great support network
  • You’ll work on small & large, straightforward & complex projects, so there’s plenty of opportunity to grow
  • Entirely optional company activities (e.g. beer Friday, yoga, quizzes)
  • Periodic homemade cake

Company benefits

  • Relaxed, collaborative culture where autonomy is valued and encouraged
  • 25-30 days of holiday per year, plus your birthday off
  • Self-scheduled/flexible working hours, and the ability to work from home or in the office entirely dependent on your own preference
  • Cycle to work scheme access
  • Opportunities for growth and development within a growing company
  • Private pension and healthcare scheme (after qualifying time period)
  • Fantastic office located inside Portsmouth’s Historic Dockyard

Employee wellbeing

We take mental wellbeing seriously at Vertical Leap and have two trained Mental Health First Aiders. We run regular mental wellbeing sessions and have an internal communications channel where we share wellbeing content. We are constantly working towards removing the stigma that surrounds mental health so that everyone feels more comfortable talking openly about it without fear of being judged.

A workplace where everyone can be themselves

We actively welcome applications from all communities and encourage all our employees to be themselves at work. Whether you’re from the LGBTQ+ community, have certain religious beliefs or live / struggle with a mental health challenge, we encourage you to be open if you feel comfortable doing so. The more we can all encourage and support this, the better workplace (and world) we will create.


To apply, please send your CV to Kirsty McLean