Our chatbot services will help you:
In this session, we’ll help you identify the most suitable chatbot use cases for your business. We’ll also advise on the best opportunities for deployment, features, tech stack and conversation flows.
To ensure excellent customer experience, your business data needs to be properly structured. We’ll schedule a content audit to organise all the information you already have. We’ll create a content model outlining the possible conversation flows and work out an efficient navigation. This will ensure effective content delivery to users.
Words are your primary design tool – we’ll work with you to pick the ones that best match your business personality and brand, and which will resonate most with your target audience.
A chatbot is a type of conversational UI, often seen on mobile/web apps or embedded on websites. Chatbots replicate the mobile messaging app experience. Users type short messages and receive replies from the bot. Chatbots can be built using rules-based logic, artificial intelligence or a hybrid system that combines both.