Remove business inefficiencies
How we can help you
Our chatbot services will help you:
- Remove inefficiencies within your business and save costs.
- Speed up the user journey towards website conversions.
- Run chatbot planning workshops to scope out your project.
- Provide conversion-driven content for your chatbot.
- Create early prototypes of your desired digital product.
Our chatbot services
Workshop discovery session
In this session, we’ll help you identify the most suitable chatbot use cases for your business. We’ll also advise on the best opportunities for deployment, features, tech stack and conversation flows.
Information architecture design
To ensure excellent customer experience, your business data needs to be properly structured. We’ll schedule a content audit to organise all the information you already have. We’ll create a content model outlining the possible conversation flows and work out an efficient navigation. This will ensure effective content delivery to users.
Words are your primary design tool – we’ll work with you to pick the ones that best match your business personality and brand, and which will resonate most with your target audience.
Design and development
Frequently Asked Questions
A chatbot is a type of conversational UI, often seen on mobile/web apps or embedded on websites. Chatbots replicate the mobile messaging app experience. Users type short messages and receive replies from the bot. Chatbots can be built using rules-based logic, artificial intelligence or a hybrid system that combines both.