Online delivery: What’s most important to customers?

1 Minute Read

Think you know what matters most to your online customers when it comes to your delivery service? Well, the truth might actually surprise you.

We spoke to hundreds of online shoppers and discovered what’s most important to them. Cost? Time? Flexibility? Insurance? It turns out these factors are of greater significance to some age groups more than others. Now it’s down to you to take this information and apply it to your service, in a way that will benefit your target customers.

Check out our Online Delivery infographic below to find out the results

Online delivery - what matters most to consumers?

Before shoppers get to your online delivery service, they have to go through your checkout process. To help improve yours, check out our blog – The seven most annoying things about website checkouts.

Related articles
How to create an effective retail SEO strategy

How to create an effective retail SEO strategy

By Dave Colgate
Mental Health First Aid badge

Content marketing: Why momentum is key to long-term ROI

By Jack Stanton
Online tutorial: How to use Google Analytics for marketing research

Online tutorial: How to use Google Analytics for marketing research

By Michelle Hill
ecommerce app

Three eCommerce brands that nail hyper-personalisation

By Lisa Morgan
The war of algorithms – a race to arms

The war of algorithms – a race to arms

By Chris Pitt
Free digital marketing seminar at lakeside

FREE SEMINAR: Digital marketing to help companies grow

By Michelle Hill