The legal marketer’s guide to local SEO

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Local SEO isn’t only for smaller businesses. No matter how big your law firm may be, having bricks and mortar business locations means you must optimise for local search. If you want to maximise your foot traffic, you have to start local – it’s as simple as that.

With local SEO it’s not about size; it’s about location and optimisation. So we thought it would be a good time to release an updated guide to local SEO for legal marketers  – with actionable tips every step of the way.

Local SEO

Local SEO has changed a bit over the last few years. Instead of the old seven-pack of local search results, we now have three. Of course, this means the competition to be seen on the initial results page is tougher, but the reduction also gives users more reason to click through to see more options.

3 pack of local SEP results in London

The other big change is that we now have ads in local search results. Which means users will see something like this when they click to see more places:

Local PPC advertising on Google

Finally, Google has worked in recent years to make its local results more relevant. Specifically, user location is more important than ever and how Google interprets their query plays a larger role.

Actionable tips for legal marketers:

  • Look beyond the pack: Don’t obsess over showing in the three-pack for local results – especially for competitive searches. Yes, it helps to be visible but the new format encourages users to click through and see more results. Aim to be visible there and win clicks with positive reviews (more details on this later).
  • Look beyond local: Also, remember paid ads and top organic rankings provide other areas where your brand can gain visibility on the initial results page.
  • Use Google Maps ads for expensive keywords: Ads in Google Maps tend to be cheaper than regular search ads, which could be useful for competitive keywords (legal keywords are among the most expensive in AdWords).

Local SEO ranking factors

While there are no fixed “local SEO” ranking factors per se, there are a number of factors that jump to the top of the list for local searches.

 #1: User location

This one’s hardly a surprise, is it? But Google has made user location even more relevant for local searches in recent years. More specifically, the ideal radius surrounding a user is smaller now than it was five years ago.

#2: Category associations in Google Business Profile

This one is particularly important for law firms. You need to be as specific as possible with your category choices too. If you’re primarily a personal injury specialist, choose “Personal Injury Attorney” as your primary category.

You can add additional categories but you’ll need to focus on one, highly specified area to get the best possible local ranking.

#3: Consistent citations (NAP details)

Your business name, address and phone details should be consistent everywhere on the web. Be specific about the details you put into Google Business Profile and make sure your citations appear exactly the same elsewhere online. Don’t switch from +44 to 07 or from Street to St. as you list your business in local directories.

Of course, you can’t control how other people cite your details (although you could reach out for corrections) but your own citations should be perfectly consistent.

#4: Citations from authoritative websites

As you can tell by now, citations are pretty important in local SEO and the more of them you have from authoritative, relevant websites, the better. Having citations on authoritative and relevant websites located in your area is even more beneficial, so do what you can to get your business mentioned.

#5: Reviews

Google likes to show listings with positive reviews but they’re also incredibly important for maximising clicks. We’ll be talking more about these later.

#6: Proximity of your business to the centre of town/location

Every town, city or location has an identified “centroid” which marks the centre of that specific location. This was previously one of the most important local ranking factors until Google put the emphasis on user locations. However, many people still type in location names (eg: London) when they search, which brings centroids back into the equation.

#7: Optimised resources

Make sure your title tags, URLs, headings, image file names, alt tags and meta descriptions are all optimised to include your location name and Google Business Profile primary category.

Aside from the seven factors we’ve mentioned already, the quality of backlinks pointing to your site also plays a massive role in your local ranking. Once again, Google still uses the same ranking factors for local and non-local queries – the order of importance is what changes.

Actionable tips for legal marketers:

  • Focus on what you can control: You can’t choose where users are when they search but you can fully optimise your site, Google Business Profile account and online reputation.
  • Make reviews a priority: It’s not only Google who wants to see previous clients are happy with your law firm.
  • Look at Bing: Microsoft’s search engine is getting bigger in the UK, which means a growing local audience your rivals could be overlooking.

Online reputation: reviews and citations

It’s been mentioned a few times already; reviews and citations are important for local SEO. But how does a law firm go about getting them? Well, let’s start with reviews:

  • Make sure your services deserve positive reviews
  • Make it easy for clients to leave reviews
  • Open accounts on Trustpilot and other members of Google’s trusted network (they contribute to your Google Reviews)
  • Also open accounts with other review sites that can generate traffic/awareness
  • Actively ask clients to leave feedback – especially after a good result
  • Thank people for leaving feedback

Also, be active and conversational on social media. This will show clients you’re a modern law firm that interacts with people online – the kind of firm people would naturally leave online reviews for.

As for citations, the key is to aim for sites with a strong online reputation themselves. Likewise, they should always be relevant to you or some kind of topic that connects you. This doesn’t mean you can only reach out to sites in the legal sector, though. They could be car review sites on the basis of improving driver safety or increasing awareness about their rights, for example.

Once again, local citations are even better if they’re still highly authoritative and relevant. However, the number of sites that tick all of these boxes reduces as you localise your strategy. Keep this in mind.

Additional tips for legal search marketing:

  • Call tracking: If you only have one business location, set up call tracking to attribute leads from your local listing. This doesn’t work so well if you have multiple locations to list (although it’s still important for website and AdWords leads).
  • Don’t localise everything: Local searches tend to be high-intent. These are people in your area looking for legal advice in the near future – but this won’t be their first online search. Use broader, non-localised keywords to reach people at earlier stages of the search process (e.g. “What should I do when I’ve been in a car crash?”).
  • Be strategic with AdWords: High-intent searches typically mean higher competition and keyword prices. That said, you might be better off paying the price for instant traffic from AdWords for some of these search terms.
  • Local SEO in context: Local SEO is one part of your wider search marketing strategy. You’ll want to find the right mix of local, traditional and paid search strategies to maximise leads – both online and offline.

Did you miss these other legal articles?

Solicitors: Why don’t we appear in Google Maps?
4 challenges facing legal marketers and how to overcome them

Need help?

Find out more about our local SEO services or if you’d like to speak to one of our SEO specialists, contact us on 02392 830281 or submit your details here.

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Kerry Dye profile picture
Kerry Dye

Kerry has been working in digital marketing almost since the beginning of the World Wide Web, designing her first website in 1995 and moving fully into the industry in 1996 to work for one of the very first web design companies. After a successful four years, Kerry moved to an in-house position for a sailing company, running the digital presence of their yacht races including SEO, PPC and email marketing as the primary channels. A stint then followed at another in-house role as online marketing manager. Kerry moved to Vertical Leap in 2007, making her one of the company’s longest-serving employees. As a T-shaped marketer – able to advise on digital strategy outside her main specialism – she rose through the ranks and in 2012 became the head of the Small and Medium Business (SMB) SEO team. The SMB team has grown from two to five people, becoming a bigger part of the overall Vertical Leap business. Kerry lives in the historic town of Bishops Waltham with her husband and daughter. When she’s not at work she enjoys cooking proper food, curling up with a good book and being a leader for Brownie and Rainbow Guides.

More articles by Kerry
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